Effective Date: 5th July 2026

At SG Consultancy, we take your privacy seriously. This policy outlines what data we collect, why we collect it, and how it is protected, in compliance with Indian data protection regulations and Razorpay’s merchant requirements.

1. Information We Collect

• Personal Identifiable Information (PII): Name, email address, phone number, and billing address provided during registration and checkout.

• Platform Usage Data: Course progress, quiz scores, login timestamps, and IP addresses to optimise your learning experience.

• Payment Information: We do not collect or store your payment details (credit/debit card numbers or UPI IDs). All payments are securely processed and handled directly by Razorpay.

2. How We Use Your Information

• To grant access to purchased digital learning materials and issue certificates.

• To process transactions and send transaction receipts.

• To communicate course updates, schedule changes for live sessions, or technical notices.

• To resolve customer support enquiries.

3. Data Sharing and Third Parties We do not sell, rent, or trade your personal information. We only share necessary data with trusted third parties (like Razorpay) strictly for facilitating payments and complying with legal obligations.

4. Data Security & Localization We implement industry-standard encryption to protect your data. In compliance with local regulations, all transactional data processed through our platform is securely routed, and any required data localisation norms are strictly adhered to.

5. Your Rights You have the right to request access to, correction of, or deletion of your personal data stored on our platform. To exercise these rights, please contact us.